Ticketing Policies

Program Changes and Cancellations

Programs and artists are subject to change.  If an event presented by the Schimmel Center is cancelled or postponed, we will announce the change via email, on the website and posted at the box office.  We encourage you to update your Ovationtix account with the most up to date email, so that in the event of any significant changes, we can contact you.

Single Ticket Sales

No refunds, no exchanges.  Artists, programs, dates, and prices are subject to change.

Donate Your Tickets

If you are unable to use your tickets to a Schimmel Center presented event (visiting presentations are listed on the website as such and noted on the event page), we will gratefully accept them as a tax-deductible contribution.  Call the Schimmel Center Box Office – 212.346.1715 for more information.

Ticket Limits

Please adhere to all published ticket limits.  Persons who exceed these limits may have any or all of their ticket order cancelled without notice by the Schimmel Center at its discretion.  This includes orders with the same name, email address, billing address or credit card number.

Children (Student) Tickets – Regular and Family Programming

Schimmel Center requires a ticket for every person attending a performance.  Schimmel Center offers a $10 student ticket for students of all ages.  Children 5 years and younger are not allowed in the theatre for performances (except family programming).

Family programming: For children 5 and under, a children’s ticket will need to be purchased for $10 via the Schimmel Center Box Office. Parent’s with children 5 and under may purchase a “lap ticket” for $10 if a seat is not available.

Convenience and Credit Card Fee

We charge a non-refundable convenience fee (depending on price of the ticket) for each ticket purchased through the Box Office, SchimmelCenter.org (Ovation Tix) or by calling the Ovation Tix hotline.  There is no fee charged on ticket purchased in person at the Schimmel Center Box Office.

A 3% credit card fee will be applied to all purchases made with a credit card whether online, by phone or in-person.


Please note that discounts cannot be combined with any other offer, are subject to availability and prior sale, and are not valid on prior purchases.  Discount may be discontinued at any time.

Unauthorized Ticket Vendors

Tickets bough from unauthorized sources may have been lost, stolen or obtained improperly.  Management reserves the right to deny admission to the holder of any such tickets.  Any purchases from unauthorized sources are at your own risk.